Policies
Returns
If you buy an item from us and you are not completely satisfied with it, then we will refund the purchase price in full to you, provided you return the item to us in its original condition within 30 days of receipt.Privacy
- We do not and never will share or sell private or personal information.
- We take all reasonable steps to protect the privacy of our customers, visitors and contributors and we continually review our privacy arrangements.
- We issue a cookie to your browser for our shopping cart and for your language/currency.
- We do not use cookies or any other means to track or profile your shopping preferences.
Security
- To collect payment we use the services of PayPal® and Google Checkout* both of whom securely collect millions of payments each year.
- All internet monetary transactions are carried out via a secure internet protocol using at least 128 bit SSL (Secure Sockets Layer) encryption to provide complete security against unauthorised decryption.
- Your credit/debit card details are held temporarily in high security systems owned and managed by our payment providers.
- Our payment providers do not copy your credit/debit card details to us.
- If you pay by phone, we do not write down any of your details and they are instantly masked by our payment providers' systems.
- Your delivery address details are held on our secure database in the USA.
Environmental
To help conserve our environment,- We recycle food waste, card, paper and all other biodegradables through composting;
- Batteries, plastic and other non-biodegradable packaging are recycled through Local Authority Recycling schemes;
- We return used inkjet cartridges to charitable organisations for recycling;
- We use the most efficient low-wattage lighting in our work areas;
- We minimise the use of vehicles and use eco-friendly transport wherever possible.
Copyright
The contributors have asserted that they own the copyright to their artistic works, descriptive text and associated material. If you wish to use any material from this site for any commercial purpose you must get the permission of the copyright owner. You can do this by contacting us via our contact form.
Be Safe on the Internet
Whenever you buy anything over the internet you should check that the payment provider pages are genuine.
Here are some guidelines to help you protect yourself while internet shopping. They apply to all your internet transactions - not just to those with Arts and Designs.
The golden rule is never give your details to anyone whose identity you are unsure of.
1. Check that the address field is genuine - your browser's address should start with https://www.paypal.com or https://checkout.google.com/.
Most modern browsers also display a padlock symbol somewhere on the page to indicate that the transaction is secure.
Often this is near the bottom right hand corner of the browser window.
A link that is secure uses transmissions that are encrypted using a key that is known only to the browser on your computer and the payment processor. You may be confident that no one else can read any private details.
* - Google Checkout is currently available only to customers paying in Pounds Sterling (GBP).
