We charge for shipping/delivery at cost for other products: Papercraft items and Supplies/Accessories.
Our shopping cart calculates the shipping costs when you place your order. If your order has, say, a chart, fabric and needles, then you will have to pay shipping for the fabric and needles only.
Overseas orders (European Union, USA/Canada, Australasia, etc.) are shipped by airmail.
(see Royal Mail website for more details):
Some products may exceed these limits and consequently cannot be shipped overseas. Our cart should warn you that this is the case if you attempt to purchase one of these products.
These countries include Russia, South Africa, Philippines, Malaysia and Canada (Please see below).
We have had to introduce this surcharge because of unreliable deliveries to these countries.
We absorb as much as we can of the insurance cost so you will find that the surcharge reduces as the value of your order increases.
Canada: At the moment Canada is on this list because delivery times have been deteriorating. We believe this is due to new Customs facilities (but information on this is sparse) and things should return to normal in time. We do not know when this will be resolved and we cannot enter into correspondence about this matter.
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