Following price hikes by shippers, we have had to add a shipping charge for overseas destinations. This is calculated by our shopping cart when you add items to it as it depends on the size and weight of your purchase.
There is a surcharge for some countries * whose delivery record has been poor.
We charge for shipping/delivery at cost for other products: Papercraft items and Supplies/Accessories.
Our shopping cart calculates the shipping costs when you place your order. If your order has, say, a chart, fabric and needles, then you will have to pay shipping for the fabric and needles only.
Overseas orders (European Union, USA/Canada, Australasia, etc.) are shipped by airmail.
For the latest information on potential delivery delays, please check Royal Mail International Incident Bulletin to see if your country is currently affected.
Some products may exceed these limits and consequently cannot be shipped overseas. Our cart should warn you that this is the case if you attempt to purchase one of these products.
These countries include Russia, South Africa, Philippines and Malaysia and may change as circumstances dictate.
We have had to introduce this surcharge because of unreliable deliveries to these countries.
We absorb as much as we can of the insurance cost so you will find that the surcharge reduces as the value of your order increases.
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