All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"I just wanted to say THANK YOU! my order is great and came right on time! I am so happy and can't wait to get started."
KA, Co. Meath, United States
"Thank you for sending my cross stitch so promptly. It arrived to-day."
VS, CA, United States
"Great service, thank you so much."
BL, TN, United States
"Hi, The Thea Gouverneur Honey Bee and Bumble Bee Counted Cross Stitch Kits arrived today. They are lovely! Thank you for your great prices and fast service."
KM, PA, United States
"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"
MK, AL, United States
"Thank you very much for the incredibly fast shipment of the anniversary sampler I ordered!! I was hesitant to order outside the U.S. thinking it would take forever, but your company was superb in expediting my order. I wanted to find a very special sampler for my parents upcoming 50th anniversary. The pattern was exactly what I was looking for (after MUCH searching on the internet). Thanks again, and I will not hesitate to order from you in the future!! A very satisfied customer."
CMN, IN, United States
"Hello,
Just a quick note to let you know my 2 orders arrived in perfect condition! The cross stitch arrived 5-15 and the hangers 5-20.
Thank you very much!"
TM, NV, United States
"Thank you for the notification information!
I received my cross stitch kit!
I love it!
Thanks so mch for the speedy and most efficient service!"
LLC, CO, United States
"WOW! You have incredible customer service! It's a pleasure doing business with you!"
MH, NC, United States
"I just wanted to send you a HUGE thank you for your great customer service! This is my 3rd order with you and each order has made it to the US in less than a week! That is amazing and your free shipping allows me to purchase items I cannot locate here in the states.
Thank you so very much!"
AR, MI, United States
"I have no questions and a reply is not necessary. I ordered Pipe Major Royal Scots Dragoon Guards cross stitch kit from you on November 22 and just want to tell you that it arrived today (December 1). I'm just amazed at the service and the short length of time it took to receive the kit. Thank you so much for whatever you did to get this kit to me so soon. I supposed it would take a lot longer and am so pleased and have already begun work on the piece. Thanks again for the incredible service."
AG, CO, United States
"Received the package, thanks for the fast shipment."
JD, VA, United States
"Received my order today and thank you for such speedy service"
PM, MA, United States
"Arrived yesterday, May 7. They are beautiful.
Thanks for prompt mailing."
KT, TX, United States
"My Goodness!!! What spectacular service you have provided!!
I ordered The "Baltimore Rose Wedding Sampler" cross-stitch pattern on January 3..and received--"from across the pond" today!! WOW!! I ordered another set of cross-stitch patterns from a stateside merchant the same day, in fact, several hours prior to ordering from you. Guess what?!?! I have YET to receive it!!
The sampler is going to be absolutely beautiful...so thank you..for providing quality merchandise in a speedy manner.
Respectfully,"
CP, KS, United States
"Employees of Arts and Design, I just received my kit of Girls on bicycles. First I want to say thank you for the prompt delivery! The packaging was great the little box of the kit itself is adorable. The colors in the pictures of it that I’ve seen don’t come close to the beautiful subtle colors in the kits. I am very pleased with everything not to mention the great price and the free chart of the rose! I will look to your site when I am in need of something else. Thank you again for a lovely experience! "
LP, GA, United States
"Thank you so much for the wonderful price and free shipping on the J.C. Meyer sampler. I am absolutely delighted with it and have book marked your site. It took just a few days to arrive, hardly any longer than when I buy an item in the states!"
BW, MO, United States
"I am STILL amazed!! My purchase arrived on the 25th and I only ordered it on the 21st. This may not seem like such a big thing, but I live in California!! Things don't arrive from Arizona this quickly. Now I have to hurry to finish what I'm working on so I can start this one. Thank you so much! "
GB, CA, United States
"I received the 2 pairs of Brass Bellpull Hangers today! Thank you for your prompt delivery."
CB, IL, United States
"Dear Arts and Designs,
Thank you so very much for getting my shipment of the set of 4 ballet prints to me as soon as possible! I ordered them on Sunday, Dec. 13th and they were in the mail by the 14th just like (Jim)? Had told me! Thank you so very much! I am also so very glad I did not order from another company whose webpage had letters from previous clients with disappointing shipping dates.
I was also very impressed by a prompt phone call from the gentleman at the store when I left a message. Again, thank you so much! You can add me to the list of satisfied customers using your company!:)
Please note that we are not despatching orders today due to other commitments.
We will start despatching orders again on Monday, 18-Nov-2024.
Thank you for your patience.
You have already added this item to the shopping cart. Please use the + control on the cart to increase the quantity.
Some items were already in the shopping cart. Please use the + control on the cart to increase the quantity.
(you must download some or all items of this order yourself)?
(you have chosen to download this order yourself)?
Click OK to remove this item or Cancel to keep it in the list
Click OK to empty your shopping cart or Cancel to keep it as it is
Sorry - your shopping cart is full so you can't add any more items.
We have only XITEMSINSTOCK in stock so some of your order may be despatched later. Please contact us if you need more information.
We have only XABSITEMSINSTOCK available. Please contact us if you need more information.
(incl. discount of XLINEDISCOUNT)
XTOTALDISCOUNT
Please note that we are not despatching orders today due to other commitments.
We will start despatching orders again on Monday, 18-Nov-2024.
Thank you for your patience. You will now be redirected to PayPal's secure checkout page. This may take a few seconds to display. You do not need to create a PayPal account to pay this way.
Please note that we are not despatching orders today due to other commitments.
We will start despatching orders again on Monday, 18-Nov-2024.
Thank you for your patience.
Please use your browser's bookmark button to add this page to your favourites.
You have selected one or more patterns that you must download yourself to your own computer. IMPORTANT! Please read carefully the page that follows payment for the instructions on downloading (we will also send you an email). Please click OK to confirm that you wish to proceed, or Cancel to return to the cart.
We regret this item is currently unavailable. It is possible that someone else has recently purchased the last one.
Please select a delivery country before proceeding to checkout.
The shopping cart cannot be displayed - you may have an old version of cart software. Please refresh this page or shut down and restart your browser.
Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon
Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
We offer a variety of secure payment methods for your safety and convenience:
Mastercard or Visa credit and debit cards
PayPal®, the world's leading on-line payment processor
Cheque Payment (£GBP only)
No-quibble money back guarantee
Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
Short Break
We're taking a week's break for a family event so the shop is open only for browsing at the moment.
Please accept our apologies for any disappointment and our thanks for your patience.