Arts and Designs
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Arts and Designs



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Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"I'd just like to thank you for your fantastic service. The charts that I ordered were delivered super fast as usual. You are brilliant. Thank you."

DP, Derbyshire, United Kingdom

"Recibido el pedido ... Gracias, Saludos cordiales"

LR, Jerez, Spain

"Bonjour, j'ai bien reçu ma commande ce matin. je vous remercie pour la rapidité de l'envoi. je vous remercie également pour la grille jointe à l'envoi ; cela fait toujours plaisir de recevoir un cadeau ! cordialement."

ML, France

"Thank you SOOOO much for the incredibly speedy service. I put my order in with you one week ago and you kindly contacted me to let me know that I could expect delivery within 4-5 weeks. This, by the way, is to Australia...not even a capital city, but a beautiful tiny coastal village 90km from Melbourne.

I expect to wait for my deliveries, so you can imagine my delight when I received my goodies just ONE WEEK after putting in the order!

I don't know whether you have a private plane, a Hogwart's owl or something else magical, but this was terrific!!

A thousand thanks for your efficiency and great service. You are now on my list of "great sites to recommend to friends","

LA, SA, Australia

"I would like to thank you for your quick service and the extra cross stitch chart sent with compliments. The service was amazing at a great price - I will definitely use you again! Thank you so much!"

RC, West Yorkshire, United Kingdom

"Thank you for your prompt dispatch gratefully received today, Many thanks."

BA, Leicestershire, United Kingdom

"Hi,I've received the 3 charts I ordered and would like to thank you for the efficient way you handled my purchase. The easy ordering and payment and the speed of delivery ordered on Sunday evening through my letter box tues morn WOW. Many Thanks."

EL, United Kingdom

"The chart was received today. Thank you very much. I am very impressed by your service!"

JK, Herts., United Kingdom

"... i am really impressed with the service i have had from yourselves. Absolutely fab and amazing. I placed an order and got it the next day - couldn't believe it and over the moon and will be shopping with ya again and recommend you to all. You got one very happy customer here so thanks ever so much :) "

CN, South Yorkshire, United Kingdom

"Just to let you know that I received my Siesta Lapman on Friday morning. Am thrilled to bits with it, especially as it is more organised and avoids multiple frames/bags etc and my husband actually approves!! ..."

GW, Merseyside, United Kingdom

"Hi The parcel arrived this morning safe and sound. Many thanks for such a wonderful product!! Kind regards"

MJ, France

"thank you very much for Lanarte Lady of the Camelias cross stitch received this morning. I sew a lot of Lanarte and Vervaco kits and this one is absolutely beautiful. I will enjoy doing this and will keep me quiet for a long time.

Once again very many thanks for an ultra efficient service."

CS, Scotland, United Kingdom

"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely"

DS, QLD, Australia

"Thank you very much for despatch and delivery of my orders which came first post on Saturday. I am writing to say how impressed I was to receive both orders within a day of purchase and the fact that you identified that they were from the same person and incorporated them together. I will certainly use you again and recommend you. Yours"

HVP, Hants., United Kingdom

"Good afternoon Arts & Designs, Just wanted to thank you for the above item which was received in yesterday's post, and to congratulate you on a speedy dispatch and delivery of the item. It was ordered on behalf of someone else who is absolutely delighted with the stand. Once again many thanks. Kind regards"

TB, Essex, United Kingdom

"Hi there, Just a quick note to let you know that my Bothy kit arrived safe and sound this afternoon. Thank you very much for such rapid service. I'll touch bases with you again when I want to add to my Bothy collection. Sincerely,"

PB, Ontario, Canada

"My parcel arrived safe and sound, mostly due to the brilliant packaging today. Thank you for the prompt and efficient service and I am delighted with the quality of the kit. Thank you for making my first purchase a delight"

LP, Queensland, Australia

"Thank you very much for your prompt and excellent service. I received the Curious Robin Kit this morning along with the complimentary chart after only placing the order yesterday. This is my first purchase but I will certainly come back to you in the future. Many thanks and best wishes."

AF, East Lothian, United Kingdom

"Thank you so much for your speedy delivery of the above item. Much appreciated!"

ES, W. Yorks., United Kingdom

"Thank you so much for your fabulous service and quick response. My kit arrived today after ordering it yesterday, I am so excited about starting it that I have had it all out already - and the post only arrived 10 minutes ago! Thanks again"

AP, Bristol, United Kingdom

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Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon

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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.

We are still shipping to the rest of Canada.

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Due to technical problems with EU Customs systems, we have temporarily and with regret suspended sales to EU countries.

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Arts and Designs
  • "I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
  • "Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
  • "Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States

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