Join our many delighted customers ...

"I just wanted to let you know that I received this order in record time and am very happy with your service. I'll be sure to come back when I'm ready for additional patterns."

JW, MD, United States

"Thank you! I received the package today. Just what I needed. Thanks again."

EW, MO, United States

"Ordered some (downloadable) patterns this morning, and they arrived within minutes! GREAT service!! Thank you so much! Sincerely,"

LS, United States

"No questions. Just wanted you to know I received my order today. ... Item is exactly as described. It arrived in a timely manner to the USA. Thank you so much. Kind Regards"

CG, NC, United States

"Hello!! I just ordered a cross stitch from you last week and I got it yesterday (I live in Texas). Just wanted to let you know how impressed I am with the fast shipping/service! It arrived quicker than most things I've ordered in the USA :)"

CD, TX, United States

"It has arrived. Perfectly packaged and so fast! Thank you. Best wishes to you all from this side of the pond."

HK, FL, United States

"I received the 2 pairs of Brass Bellpull Hangers today! Thank you for your prompt delivery."

CB, IL, United States

"I just wanted to say thank you for your excellent service. My order arrived today and I was impressed with the inclusion of the DMC to Anchor conversion charts and the very nice bonus design. Thank you. I love the Rico Design products and you are now my favorite seller for these products. I look forward to purchasing from you in the future."

AP, Maryland, United States

"I have no questions and a reply is not necessary. I ordered Pipe Major Royal Scots Dragoon Guards cross stitch kit from you on November 22 and just want to tell you that it arrived today (December 1). I'm just amazed at the service and the short length of time it took to receive the kit. Thank you so much for whatever you did to get this kit to me so soon. I supposed it would take a lot longer and am so pleased and have already begun work on the piece. Thanks again for the incredible service."

AG, CO, United States

"Hi Anne, Oh, that is too bad! It's such a unique piece compared to most birth samplers. Oh well! Thank you so much for keeping in touch with me about this. Regardless, I have been impressed with both your prices and your service, so I will be sure to order from your company in the future. I've passed word around to my stitching friends as well. Thanks and take care,"

KS, NY, United States

"Thank you for sending my cross stitch so promptly. It arrived to-day."

VS, CA, United States

"Forgot to say thank you for my order. After spending a good while on the internet, you were the only place I could find the right size hanger, and of course I had to browse through your Aida fabric. My first time ordering anything from the UK and glad it was your company as my order came so much quicker than I thought it would and the items were better than I expected. I now have a favorite place to shop. Thank you and I'll be visiting your website again."

SG, NC, United States

"WOW! You have incredible customer service! It's a pleasure doing business with you!"

MH, NC, United States

"Received the three kits today. Am very pleased with the kits and your service. Thanks so much!"

LF, PA, United States

"I received the floss Monday. Thank you so much for all your help. I truly appreciate it."

AP, VA, United States

"This is just to let you know I received today the cross stitch kit I ordered with you. Thank you so much for your quick despatch."

MC, NY, United States

"Received my order today. Stunned at how fast it arrived. Love the kits. Thank You so Much."

TC, FL, United States

"I just wanted to send you a HUGE thank you for your great customer service! This is my 3rd order with you and each order has made it to the US in less than a week! That is amazing and your free shipping allows me to purchase items I cannot locate here in the states. Thank you so very much!"

AR, MI, United States

"Thank you for fulfilling my order so quickly. Ordering from the US, I was a little apprehensive, but so pleased when my package arrived in the mail today. The chart (Stitchin’ Room) was even better than I had expected. Your shipping department did a stellar job of packing the chart and it arrived safe and sound. So glad to have found another reliable online stitching shop. I will be adding you to my favorites. Thanks again for the great product and the great service."

MC, CA, United States

"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"

MK, AL, United States