"My order just arrived, and it's JUST what I've been looking for. Thanks so much for your wonderful service."
ED, UT, United States
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond."
MD, CA, United States
"It is a rare thing to have such quality of customer service from the beginning of an order placed ..."
RC, NC, United States
"I received my order and it was packaged very well, so everything arrived perfectly.
Thanks for sending the order out so promptly."
NM, CO, United States
"Thank you for your quick response. I am truly impressed with your customer service and will certainly use your web site again. ..."
PM, VA, United States
"I have no questions and a reply is not necessary. I ordered Pipe Major Royal Scots Dragoon Guards cross stitch kit from you on November 22 and just want to tell you that it arrived today (December 1). I'm just amazed at the service and the short length of time it took to receive the kit. Thank you so much for whatever you did to get this kit to me so soon. I supposed it would take a lot longer and am so pleased and have already begun work on the piece. Thanks again for the incredible service."
AG, CO, United States
"I received my “Happy Quilting” pattern, today!
Thank you J"
DM, IL, United States
"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"
MK, AL, United States
"Just wanted to let you know that the cross stitch arrived on October 21st in great shape. Thank you so much for your promptness! Look forward to doing business with you in the future."
GB, ME, United States
"Thank you for sending my cross stitch so promptly. It arrived to-day."
VS, CA, United States
"I did not wait long at all to try placing my order again and this time it went through with no troubles. Actually, my hoop arrived today and it is perfect. Your company was the only one that had a photo of a tension hoop similar to ones I was able to purchase in craft stores years ago. They are no longer available and so my search began and led me to you.
The hoop is just what I wanted and I would like to thank you very much. Not only for the hoop but for the nice responses I received to my emails when having troubles. I would have given up without your concern and help.
Thank you very much!
DC, NJ, United States
"I am STILL amazed!! My purchase arrived on the 25th and I only ordered it on the 21st. This may not seem like such a big thing, but I live in California!! Things don't arrive from Arizona this quickly. Now I have to hurry to finish what I'm working on so I can start this one. Thank you so much! "
GB, CA, United States
"Your company is WONDERFUL!
After looking all over my admittedly small city area followed by a long internet search for the kind of bell pull hardware I wanted, I found you.
Thank you for not only having exactly what I wanted, but shipping it so promptly (from Dumfries to a little town in northeast Alabama, US)...it got here in just NINE days.
I'll be ordering from you the next time I'm looking for quality needlework supplies!
Thank you so much."
MM, AL, United States
"To the arts and designs folks,
Rec'd. your package yesterday (Feb 3). WOW...really fast. Everything beautifully packaged. Looking forward to doing the kit, just have to finish the one I'm doing now and one other that is next in line.
Thanks for your lovely service and products. Will be keeping an eye on your site for more items."
SR, NY, United States
"Hi, Jim and Anne,
Thank you for your assistance with this. I did try again just now, and, I had the same error come up. Thank you for the two hoops, that is very thoughtful of you. I have ordered from your on-line store several times over the past 6-7 years, and have been pleased every time with your pricing, quality of the products received, packaging for international shipment, and expediency with receiving the merchandise. This is why I prefer to shop with your business and will continue to do so.
SCB, MN, United States
"No questions. Just wanted you to know I received my order today. ... Item is exactly as described. It arrived in a timely manner to the USA. Thank you so much. Kind Regards"
CG, NC, United States
"Dear Sales Staff, I received my order today. It came much more quickly than I expected, especially since you had to run the international mail gauntlet. The kit looks very straightforward and I am sure it will turn out to be lovely if I can raise my skills to the level of the design.
Thank you so much for your prompt attention to my order. "
NM, West Midlands, United States
"I ordered the Spanish dancer cross stitch kit on April 24 2012. I was amazed how fast I got my order. I am very happy! Thanks for the great service!"
DS, TX, United States
"I wanted to let you know that I received my kits and the free pattern this past weekend. Thank you very much!"
GG, NY, United States
"Ordered some (downloadable) patterns this morning, and they arrived within minutes! GREAT service!! Thank you so much! Sincerely,"
LS, United States