All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"To whom it may concern: I received my order today in the USA in perfect and timely condition according to the delivery time specified in your notes on the website despite the fact that we had a fairly large snowstorm here. Thank you very much. No reply on your part is necessary. "
LB, VA, United States
"Hello, Just to let you know my order No. ... arrived in the USA and it's lovely - thank you!"
AV, TX, United States
"I am STILL amazed!! My purchase arrived on the 25th and I only ordered it on the 21st. This may not seem like such a big thing, but I live in California!! Things don't arrive from Arizona this quickly. Now I have to hurry to finish what I'm working on so I can start this one. Thank you so much! "
GB, CA, United States
"Thank you so much for your kind email and for the speedy delivery.
I kept thinking about the Lady with Flowers in her Hair and I almost did not order it because I have so much already….but I love it and couldn’t let it pass…thanks again for everything and I think you guys are wonderful…"
MC, FL, United States
"Received my order today and thank you for such speedy service"
PM, MA, United States
"THANK YOU for a very quick delivery!
The kits arrived on Wednesday, Aug 30, in great shape! This was ALOT quicker than some packages that are sent within the States.
Thanks, again,"
LH, PA, United States
"Hi - Just wanted to let you know that I received my new order yesterday. I had forgotten to thank you for the lovely free patterns you've sent for cross stitch and/or needlepoint - they are so lovely. I can't tell you how much your special touches mean to me as a customer. It has been a pleasure buying from you."
EJ, Vermont, United States
"HELLO!
My BLACKWORK LACEMAKER arrived today. Thank you very much for the great service! I am so thrilled to have found your “site”.
Cheers,"
MB, WA, United States
"order reference: ... I just wanted to let you know that this is the first time that I have ordered anything from your company. I was a little nervous because of it coming from over seas, but you made this a great experience. My order arrived last Thursday, August 9, 2012! It is just perfect. Thank you so much. I look forward to ordering from you again in the future!!"
MS, MI, United States
"I received my kit 'October Cat' by Margaret Sherry today. Thanks for your fast and professional service. I will add you to my favorite seller list."
AH, VA, United States
"I just wanted to say thank you for the wonderful, prompt service I received on my order. I've been looking for the Thea Gouverneur black St. Petersburg cross stitch kit for a while and found your website when browsing. Your price was great and I was pleased at how quickly I received my order. I know that I'm going to have many hours of cross stitch fun with this kit! Thanks again for your quality service."
KK, IN, United States
"It has arrived. Perfectly packaged and so fast! Thank you. Best wishes to you all from this side of the pond."
HK, FL, United States
"Hello: I just wanted to let you know that I received my package today. Thank you, a pleasure doing business with you"
ES, CA, United States
"On April 21st I ordered one book from Amazon, two books from Amazon Marketplace - US, and one book from you. Yours was coming the farthest and arrived first! Thanks for great service"
TB, Tennessee, United States
"I just wanted to let you know my pattern arrived today in fantastic condition. Your service was better and faster than many companies here in America. I will be sure to purchase from you again. Thank you so much for all of your assistance!"
KL, CA, United States
"Hello,
I apologize for not replying sooner but thank you so much! I could not believe my package arrived so quickly!
Thank you so much again.
Best regards,"
ST, CO, United States
"I have no questions and a reply is not necessary. I ordered Pipe Major Royal Scots Dragoon Guards cross stitch kit from you on November 22 and just want to tell you that it arrived today (December 1). I'm just amazed at the service and the short length of time it took to receive the kit. Thank you so much for whatever you did to get this kit to me so soon. I supposed it would take a lot longer and am so pleased and have already begun work on the piece. Thanks again for the incredible service."
AG, CO, United States
"Hi there! This is in reference to order ... Just wanted to say thanks on sending the Stoney Creek booklet so quickly! I really didn't expect to receive it here in California until next week, I received it yesterday and I was thrilled and surprised. I am so glad I found your website, I will be back! A pleasure to deal with such efficient people and your price on the booklet couldn't be beat, even with the distance 'across the pond.'"
LFH, California, United States
"Thank you so much for your fine service. What a life saver you are. I started this blanket when my grand daughter was born 12 years ago and decided to try to finish it. Needless to say I lost the pattern. So thank you very much for your having this booklet and your outstanding customer service."
LP, PA, United States
"Thank you for the notification information!
I received my cross stitch kit!
I love it!
Thanks so mch for the speedy and most efficient service!"
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"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States