All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"
MK, AL, United States
"My Goodness!!! What spectacular service you have provided!!
I ordered The "Baltimore Rose Wedding Sampler" cross-stitch pattern on January 3..and received--"from across the pond" today!! WOW!! I ordered another set of cross-stitch patterns from a stateside merchant the same day, in fact, several hours prior to ordering from you. Guess what?!?! I have YET to receive it!!
The sampler is going to be absolutely beautiful...so thank you..for providing quality merchandise in a speedy manner.
Respectfully,"
CP, KS, United States
"Got my cross-stitch today. Very excited to start it. Thank you so much."
DV, CA, United States
"Great service, thank you so much."
BL, TN, United States
"Thank you so much for the wonderful price and free shipping on the J.C. Meyer sampler. I am absolutely delighted with it and have book marked your site. It took just a few days to arrive, hardly any longer than when I buy an item in the states!"
BW, MO, United States
"Thank you so much for your kind email and for the speedy delivery.
I kept thinking about the Lady with Flowers in her Hair and I almost did not order it because I have so much already….but I love it and couldn’t let it pass…thanks again for everything and I think you guys are wonderful…"
MC, FL, United States
"Thank you very much for the incredibly fast shipment of the anniversary sampler I ordered!! I was hesitant to order outside the U.S. thinking it would take forever, but your company was superb in expediting my order. I wanted to find a very special sampler for my parents upcoming 50th anniversary. The pattern was exactly what I was looking for (after MUCH searching on the internet). Thanks again, and I will not hesitate to order from you in the future!! A very satisfied customer."
CMN, IN, United States
"Thank you, thank you, thank you! The Eva Rosenstand kit I have craved and coveted for a long time was delivered today. It's beautiful! Many thanks for your excellent service."
LH, FL, United States
"Arrived yesterday, May 7. They are beautiful.
Thanks for prompt mailing."
KT, TX, United States
"Thank you for a very speedy delivery ..."
MV, United States
"It is a rare thing to have such quality of customer service from the beginning of an order placed ..."
RC, NC, United States
"Just want to let you know I received my order today, Dec. 14th. , and I am happy with it. Thank you."
LC, WA, United States
"Thank you so much for trying for me. I truly appreciate it!"
KD, OH, United States
"Received my order today and thank you for such speedy service"
PM, MA, United States
"Hi, Jim and Anne,
Thank you for your assistance with this. I did try again just now, and, I had the same error come up. Thank you for the two hoops, that is very thoughtful of you. I have ordered from your on-line store several times over the past 6-7 years, and have been pleased every time with your pricing, quality of the products received, packaging for international shipment, and expediency with receiving the merchandise. This is why I prefer to shop with your business and will continue to do so.
Warm Regards,"
SCB, MN, United States
"I think you all are wonderful. Your prices are so affordable for us who are retired and live on Social Security.
Thank you very much."
SB, FL, United States
"Thank you for sending my cross stitch so promptly. It arrived to-day."
VS, CA, United States
"I am STILL amazed!! My purchase arrived on the 25th and I only ordered it on the 21st. This may not seem like such a big thing, but I live in California!! Things don't arrive from Arizona this quickly. Now I have to hurry to finish what I'm working on so I can start this one. Thank you so much! "
GB, CA, United States
"HELLO!
My BLACKWORK LACEMAKER arrived today. Thank you very much for the great service! I am so thrilled to have found your “site”.
Cheers,"
MB, WA, United States
"My kit came in. Thank you. Came sooner than I thought. "
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Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon
Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom
