Arts and Designs
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Arts and Designs



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Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"Thank you for your very efficient service. The kit arrived today and is exactly what I wanted for my son's forthcoming wedding."

PF, Beds., United Kingdom

"Hi, Thanks for the speedy delivery of my order, all arrived safe and well, Thanks,"

MD, Herts., United Kingdom

" Hi there, I am so happy to receive my parcel this morning. All good! Thanks so much! Regards"

SF, NSW, Australia

"Thank you for an excellent service. I was absolutely astonished when my order popped through the letter box in less than 24 hours after ordering. I would not hesitate to use you again and will highly recommend you."

RB, Northants., United Kingdom

"Thank you for your fast service. I received my order today. Five days from order date to delivery and that included the week-end. WOW!!!"

PH, NH, United States

"Kit arrived today. Thank you so much for such prompt delivery, and for the "bonus chart" kind regards "

MO, Leics., United Kingdom

"Embroidery kit received today in New Zealand - excellent service, many thanks!"

BS, Auckland, New Zealand

"Hi, Jim and Anne,

Thank you for your assistance with this. I did try again just now, and, I had the same error come up. Thank you for the two hoops, that is very thoughtful of you. I have ordered from your on-line store several times over the past 6-7 years, and have been pleased every time with your pricing, quality of the products received, packaging for international shipment, and expediency with receiving the merchandise. This is why I prefer to shop with your business and will continue to do so.

Warm Regards,"

SCB, MN, United States

"Hallo,

today I received my order.

Thank you very much for your perfect service."

EN, Czech Republic

"What fabulous service! I received my kit yesterday - I couldn't have received it any more quickly if I had been able to order it here in Australia. You guys rock!!"

EH, NSW, Australia

"Thank you for sorting out my confusion over the website details as to whether this kit contained linen or evenweave fabric. My kit arrived this morning (next day) and is exactly what I hoped for. Also the additional information about the English character names was useful - it's many years since I read the books and I'm rather rusty!"

SG, Cheshire, United Kingdom

"Ordered some (downloadable) patterns this morning, and they arrived within minutes! GREAT service!! Thank you so much! Sincerely,"

LS, United States

"Your site and service are fantastic. Brilliant prices, free shipping and super fast delivery. Would recommend anyone to use your site ... - a very satisfied customer "

JM, Lincs., United Kingdom

"Just wanted to say a quick thank you for the excellent service I received. I wanted to purchase the twisted band sampler,but it was out of stock you ordered more in and I had it within a week, all orders I've placed have been promptly dispatched. Your prices are amazing too, keep up the good work!"

LB, Scotland, United Kingdom

"Hi there,

I have received the kits.

They are so cute.

Thank you very much."

YF, Japan

"Thank you very much for such a quick dispatch. Just to let you know the cross stitch kit has arrived today and I'm really looking forward to working on it. You have lots of rare cross stitch kits and patterns not available in other shops like Eva Rosenstand kits which is great. Thank you again"

MD, Wales, United Kingdom

"Thank you do much for your prompt reply and very detailed and clear instructions. I came back home to look at the kits again and went through the bunches of extra floss. I got it now and no, I am not returning the kits since I now know how to proceed with those unlabelled flosses.

I really love your prompt delivery for a start(I am buying from you the third time already) and now I love your patience and after sale service.

Many thanks again for the wonderful shopping experience! I will buy from you again soon!

Best Regards,"

XC, Singapore

"sorry for not getting back to you earlier. i received my order the following day so thanks very much."

WMcD, Down, United Kingdom

"Thank you so much for promptly sending order (). It was received on Saturday and I look forward to stitching it in the future."

NH, MA, United States

"Many thanks for your very speedy service. I received my order the following day."

AG, Argyle & Bute, United Kingdom

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Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon

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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.

We are still shipping to the rest of Canada.

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Due to technical problems with EU Customs systems, we have temporarily and with regret suspended sales to EU countries.

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Arts and Designs
  • "Thank you for your good service. My wife is thrilled to bits, not only with the kit, but the 'extras' you included. With grateful thanks," - AH, Staffs., United Kingdom
  • "To whom it may concern, Thank you soooooooooo much. I cannot believe how fast this kit reached me in Australia. I am so excited to do this kit for my nephews up coming wedding. Again thank you so much" - LH, NSW, Australia
  • "Today I received my Hardanger kit and it is just beautiful. I can't believe how fast I got it. I am very satisfied with your service and will again buy kits from you. I also like your website it is very easy to navigate and you have so many kits and patterns. Thanks so much." - CB, WA, United States

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