All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"WOW! You have incredible customer service! It's a pleasure doing business with you!"
MH, NC, United States
"I received my well packaged kits today & I am very pleased with my purchase. Thank you. "
LD, DC, United States
"I want you to know that I received my Hardanger kits already today, I am very impressed with your service and will definitely order from you again. Thank you very much. "
CK, WI, United States
"I did not wait long at all to try placing my order again and this time it went through with no troubles. Actually, my hoop arrived today and it is perfect. Your company was the only one that had a photo of a tension hoop similar to ones I was able to purchase in craft stores years ago. They are no longer available and so my search began and led me to you.
The hoop is just what I wanted and I would like to thank you very much. Not only for the hoop but for the nice responses I received to my emails when having troubles. I would have given up without your concern and help.
Thank you very much!
Sincerely,"
DC, NJ, United States
"It came in just fine a couple of days ago. It's purrrrrfect! Thank you so very much!!! Love from Texas!"
LS, TX, United States
"I just wanted to thank you for this sale. It was two of the John James Needles pebbles packs. These are so nice and not very available in the United States. I realize this was not a very lucrative sale for you and your postage also was so reasonable, and I appreciate it so much. "
BC, MA, United States
"Thank you so much for trying for me. I truly appreciate it!"
KD, OH, United States
"I must tell you that your selection and prices are phenominal. I have just made my third purchase with you and am very happy with your service. ... Thank you for being so wonderful to deal with and for low prices that include shipping! You have made me an extremely satisfied customer."
MD, NY, United States
"Hello, Just a short email to let you know that my frame arrived on Sat 6/25/16. Thank you so much"
MG, NY, United States
"Thank you so much for your kind email and for the speedy delivery.
I kept thinking about the Lady with Flowers in her Hair and I almost did not order it because I have so much already….but I love it and couldn’t let it pass…thanks again for everything and I think you guys are wonderful…"
MC, FL, United States
"Thank you so much for my order. As I USA customer, I was a bit nervous ordering from the UK expecting for long delays. To my happy surprise, the package came today. Actually faster than some in country purchases.
I will definitely come back for more purchases.
Thank you once again."
VR, NJ, United States
"Thank you so much for promptly sending order (). It was received on Saturday and I look forward to stitching it in the future."
NH, MA, United States
"Received my order today and thank you for such speedy service"
PM, MA, United States
"Got my cross-stitch today. Very excited to start it. Thank you so much."
DV, CA, United States
"Just wanted to let you know that the cross stitch arrived on October 21st in great shape. Thank you so much for your promptness! Look forward to doing business with you in the future."
GB, ME, United States
"THANK YOU for a very quick delivery!
The kits arrived on Wednesday, Aug 30, in great shape! This was ALOT quicker than some packages that are sent within the States.
Thanks, again,"
LH, PA, United States
"Hi, The Thea Gouverneur Honey Bee and Bumble Bee Counted Cross Stitch Kits arrived today. They are lovely! Thank you for your great prices and fast service."
KM, PA, United States
"My Goodness!!! What spectacular service you have provided!!
I ordered The "Baltimore Rose Wedding Sampler" cross-stitch pattern on January 3..and received--"from across the pond" today!! WOW!! I ordered another set of cross-stitch patterns from a stateside merchant the same day, in fact, several hours prior to ordering from you. Guess what?!?! I have YET to receive it!!
The sampler is going to be absolutely beautiful...so thank you..for providing quality merchandise in a speedy manner.
Respectfully,"
CP, KS, United States
"Greetings, my pattern arrived about 3 days after I placed my order, so the current weather had no effect on the delivery. I couldn't believe how fast I received the chart considering it was coming all the way from England and I live in California all the way across the USA.
I love the pattern and have been stitching away like mad.
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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom
