All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"Forgot to say thank you for my order. After spending a good while on the internet, you were the only place I could find the right size hanger, and of course I had to browse through your Aida fabric. My first time ordering anything from the UK and glad it was your company as my order came so much quicker than I thought it would and the items were better than I expected. I now have a favorite place to shop. Thank you and I'll be visiting your website again."
SG, NC, United States
"My order arrived today. I am delighted with the kit and so very pleased with your service. Thank you."
SK, United States
"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"
MK, AL, United States
"Hi, I received my order yesterday - thanks for the quick shipment! I love your wide selection and I really love your excellent prices! Take care "
DOB, NJ, United States
"Just wanted to let you know that I received my pattern today, thanks so much. Look forward to doing business with you again."
PW, KS, United States
"My 10-5840 kit arrived safely!! And on time!!"
BT, MN, United States
"Just wanted to let you know that the cross stitch arrived on October 21st in great shape. Thank you so much for your promptness! Look forward to doing business with you in the future."
GB, ME, United States
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase – I am very happy with the service you have provided thus far. I have ordered the kit via the link you’ve provided. Thanks again."
MF, Nevada, United States
"Thank you so much for trying for me. I truly appreciate it!"
KD, OH, United States
"Anne,
Thank you again for all the help you have given me. You have gone far beyond what is expected in customer service. I have ordered the yarn from the web site you sent to me. As you said, this will get me started.
When I need more Anchor tapestry yarn, do I order from your company or do I find someone here. It is hard to find Anchor tapestry wool. I can always find the perle coton, but not the tapestry wool.
Thank you again for all your help."
SG, NC, United States
"WOW! You have incredible customer service! It's a pleasure doing business with you!"
MH, NC, United States
"I received the floss Monday. Thank you so much for all your help. I truly appreciate it."
AP, VA, United States
"I just wanted to say thank you for your excellent service. My order arrived today and I was impressed with the inclusion of the DMC to Anchor conversion charts and the very nice bonus design. Thank you. I love the Rico Design products and you are now my favorite seller for these products. I look forward to purchasing from you in the future."
AP, Maryland, United States
"Thank you, thank you, thank you! The Eva Rosenstand kit I have craved and coveted for a long time was delivered today. It's beautiful! Many thanks for your excellent service."
LH, FL, United States
"Just home from a short vacation and my new Sonata Seat Frame was waiting for me at the Post Office. Just put it together, looks very well made, and I will give it a try this weekend. Very excited to try it. Very impressed with the quick delivery. Thanks"
AM, MN, United States
"I just wanted to thank you for this sale. It was two of the John James Needles pebbles packs. These are so nice and not very available in the United States. I realize this was not a very lucrative sale for you and your postage also was so reasonable, and I appreciate it so much. "
BC, MA, United States
"On April 21st I ordered one book from Amazon, two books from Amazon Marketplace - US, and one book from you. Yours was coming the farthest and arrived first! Thanks for great service"
TB, Tennessee, United States
"I received my “Happy Quilting” pattern, today!
Thank you J"
DM, IL, United States
"HELLO!
My BLACKWORK LACEMAKER arrived today. Thank you very much for the great service! I am so thrilled to have found your “site”.
Cheers,"
MB, WA, United States
"Thank you for your quick response. I am truly impressed with your customer service and will certainly use your web site again. ..."
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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom
