Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"Great service, thank you so much."

BL, TN, United States

"I must tell you that your selection and prices are phenominal. I have just made my third purchase with you and am very happy with your service. ... Thank you for being so wonderful to deal with and for low prices that include shipping! You have made me an extremely satisfied customer."

MD, NY, United States

"I think you all are wonderful. Your prices are so affordable for us who are retired and live on Social Security.

Thank you very much."

SB, FL, United States

"I want you to know that I received my Hardanger kits already today, I am very impressed with your service and will definitely order from you again. Thank you very much. "

CK, WI, United States

"I want to thank you for getting my package out so promptly. I received it today, June 18. I will order again once I move to my new location. Much appreciated, "

SB, NV, United States

"Thank you for your fast service. I received my order today. Five days from order date to delivery and that included the week-end. WOW!!!"

PH, NH, United States

"My Goodness!!! What spectacular service you have provided!!

I ordered The "Baltimore Rose Wedding Sampler" cross-stitch pattern on January 3..and received--"from across the pond" today!! WOW!! I ordered another set of cross-stitch patterns from a stateside merchant the same day, in fact, several hours prior to ordering from you. Guess what?!?! I have YET to receive it!!

The sampler is going to be absolutely beautiful...so thank you..for providing quality merchandise in a speedy manner.

Respectfully,"

CP, KS, United States

"The postman delivered your package today and I am ever so pleased! That is amazingly fast service. ... I will keep Arts and Designs in mind next time I need a new needlework project. I appreciate your prompt, personal and friendly service."

LH, KS, United States

"I just wanted to thank you for this sale. It was two of the John James Needles pebbles packs. These are so nice and not very available in the United States. I realize this was not a very lucrative sale for you and your postage also was so reasonable, and I appreciate it so much. "

BC, MA, United States

"Arrived yesterday, May 7. They are beautiful. Thanks for prompt mailing."

KT, TX, United States

"Thank you so much. I am sure I will be ordering from you again."

LS, WV, United States

"Dear Arts and Designs, Just wanted you to know I received my pattern "Sunday Morning" yesterday in the mail. Thank you so very much for speedy and pleasant delivery on my order. I will not hesitate to order from you again. Thank you very much."

KB, MI, United States

"My order arrived TODAY, June 25, in perfect condition and the quality I appreciate. Thank you so much. Any order in the U.S. would have taken at least 10 days to 2 weeks. I plan on ordering more in the very near future. You have the best customer service in the world!"

MK, AL, United States

"Hello, I just want to let you know that I received my order in this evening's post. I'm delighted with the kit and your service. Thank you so much! Kind regards,"

RA, CA, United States

"I received my kit 'October Cat' by Margaret Sherry today. Thanks for your fast and professional service. I will add you to my favorite seller list."

AH, VA, United States

"I am STILL amazed!! My purchase arrived on the 25th and I only ordered it on the 21st. This may not seem like such a big thing, but I live in California!! Things don't arrive from Arizona this quickly. Now I have to hurry to finish what I'm working on so I can start this one. Thank you so much! "

GB, CA, United States

"I just received today the counted cross-stitch kit for the Christmas card “In the Bleak Midwinter” and want to thank you for your wonderfully fast service. I rarely receive items this quickly from companies here in the US! The kit looks lovely and I am eager to begin stitching on it. I will certainly be ordering from you again soon. Sincerely,"

SS, OR, United States

"I received the 2 pairs of Brass Bellpull Hangers today! Thank you for your prompt delivery."

CB, IL, United States

"Forgot to say thank you for my order. After spending a good while on the internet, you were the only place I could find the right size hanger, and of course I had to browse through your Aida fabric. My first time ordering anything from the UK and glad it was your company as my order came so much quicker than I thought it would and the items were better than I expected. I now have a favorite place to shop. Thank you and I'll be visiting your website again."

SG, NC, United States

"My leaflet arrived today.........I cannot thank you enough for processing this so speedily and sending it to me so quickly. ..."

LM, CO, United States

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Arts and Designs
Please note: We are currently closed for business and so we are not accepting orders at the moment. We will re-open on Tuesday 4th April 2017.

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Arts and Designs
  • "I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
  • "Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
  • "Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom

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