Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"Hi - Just wanted to let you know that I received my new order yesterday. I had forgotten to thank you for the lovely free patterns you've sent for cross stitch and/or needlepoint - they are so lovely. I can't tell you how much your special touches mean to me as a customer. It has been a pleasure buying from you."

EJ, Vermont, United States

"My 10-5840 kit arrived safely!! And on time!!"

BT, MN, United States

"I must tell you that your selection and prices are phenominal. I have just made my third purchase with you and am very happy with your service. ... Thank you for being so wonderful to deal with and for low prices that include shipping! You have made me an extremely satisfied customer."

MD, NY, United States

"Arrived yesterday, May 7. They are beautiful. Thanks for prompt mailing."

KT, TX, United States

"The postman delivered your package today and I am ever so pleased! That is amazingly fast service. ... I will keep Arts and Designs in mind next time I need a new needlework project. I appreciate your prompt, personal and friendly service."

LH, KS, United States

"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond."

MD, CA, United States

"It has arrived. Perfectly packaged and so fast! Thank you. Best wishes to you all from this side of the pond."

HK, FL, United States

"My leaflet arrived today.........I cannot thank you enough for processing this so speedily and sending it to me so quickly. ..."

LM, CO, United States

"I wanted to let you know that I received my kits and the free pattern this past weekend. Thank you very much!"

GG, NY, United States

"Thank you for your quick response. I am truly impressed with your customer service and will certainly use your web site again. ..."

PM, VA, United States

"I just wanted to send you a HUGE thank you for your great customer service! This is my 3rd order with you and each order has made it to the US in less than a week! That is amazing and your free shipping allows me to purchase items I cannot locate here in the states. Thank you so very much!"

AR, MI, United States

"My order arrived today. I am delighted with the kit and so very pleased with your service. Thank you."

SK, United States

"I just received today the counted cross-stitch kit for the Christmas card “In the Bleak Midwinter” and want to thank you for your wonderfully fast service. I rarely receive items this quickly from companies here in the US! The kit looks lovely and I am eager to begin stitching on it. I will certainly be ordering from you again soon. Sincerely,"

SS, OR, United States

"My Goodness!!! What spectacular service you have provided!!

I ordered The "Baltimore Rose Wedding Sampler" cross-stitch pattern on January 3..and received--"from across the pond" today!! WOW!! I ordered another set of cross-stitch patterns from a stateside merchant the same day, in fact, several hours prior to ordering from you. Guess what?!?! I have YET to receive it!!

The sampler is going to be absolutely thank you..for providing quality merchandise in a speedy manner.


CP, KS, United States

"Thank you so much for the quick delivery and the pristine condition of the item that I ordered from you. I was expecting it to take closer to a month to arrive since you are overseas. I was extremely delighted to have it arrive last Thursday, 15 March, just 8 days after having it shipped out. Thank you very much. "

RK, CO, United States

"Hi, my order arrived today. Thank you for the prompt service. If you ever have the narrow banding like what it used in the kits I would be very interested in price and ordering."

GS, NV, United States

"Hello, Just a short email to let you know that my frame arrived on Sat 6/25/16. Thank you so much"

MG, NY, United States

"Thank you so much for your fine service. What a life saver you are. I started this blanket when my grand daughter was born 12 years ago and decided to try to finish it. Needless to say I lost the pattern. So thank you very much for your having this booklet and your outstanding customer service."

LP, PA, United States

"I received the floss Monday. Thank you so much for all your help. I truly appreciate it."

AP, VA, United States

"HELLO! My BLACKWORK LACEMAKER arrived today. Thank you very much for the great service! I am so thrilled to have found your “site”. Cheers,"

MB, WA, United States

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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.

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Arts and Designs
  • "I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
  • "Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
  • "Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom

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