Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"Got my cross-stitch today. Very excited to start it. Thank you so much."

DV, CA, United States

"I just wanted to let you know that I received this order in record time and am very happy with your service. I'll be sure to come back when I'm ready for additional patterns."

JW, MD, United States

"Just want to let you know I received my order today, Dec. 14th. , and I am happy with it. Thank you."

LC, WA, United States

"I just wanted to send you a HUGE thank you for your great customer service! This is my 3rd order with you and each order has made it to the US in less than a week! That is amazing and your free shipping allows me to purchase items I cannot locate here in the states. Thank you so very much!"

AR, MI, United States

"It has arrived. Perfectly packaged and so fast! Thank you. Best wishes to you all from this side of the pond."

HK, FL, United States

"Just home from a short vacation and my new Sonata Seat Frame was waiting for me at the Post Office. Just put it together, looks very well made, and I will give it a try this weekend. Very excited to try it. Very impressed with the quick delivery. Thanks"

AM, MN, United States

"WOW! You have incredible customer service! It's a pleasure doing business with you!"

MH, NC, United States

"Employees of Arts and Design, I just received my kit of Girls on bicycles. First I want to say thank you for the prompt delivery! The packaging was great the little box of the kit itself is adorable. The colors in the pictures of it that I’ve seen don’t come close to the beautiful subtle colors in the kits. I am very pleased with everything not to mention the great price and the free chart of the rose! I will look to your site when I am in need of something else. Thank you again for a lovely experience! "

LP, GA, United States

"My order arrived today. Only 6 days from the UK. It arrived in PERFECT condition. I am totally thrilled. Expect more orders shortly. you prices and service are excellent. Best wishes,"

HK, FL, United States

"Thank you so much for your fine service. What a life saver you are. I started this blanket when my grand daughter was born 12 years ago and decided to try to finish it. Needless to say I lost the pattern. So thank you very much for your having this booklet and your outstanding customer service."

LP, PA, United States

"Hello, I apologize for not replying sooner but thank you so much! I could not believe my package arrived so quickly!

Thank you so much again.

Best regards,"

ST, CO, United States

"Hi, my order arrived today. Thank you for the prompt service. If you ever have the narrow banding like what it used in the kits I would be very interested in price and ordering."

GS, NV, United States

"Ordered some (downloadable) patterns this morning, and they arrived within minutes! GREAT service!! Thank you so much! Sincerely,"

LS, United States

"Just wanted to let you know that the cross stitch arrived on October 21st in great shape. Thank you so much for your promptness! Look forward to doing business with you in the future."

GB, ME, United States

"Thank you so much for the quick delivery and the pristine condition of the item that I ordered from you. I was expecting it to take closer to a month to arrive since you are overseas. I was extremely delighted to have it arrive last Thursday, 15 March, just 8 days after having it shipped out. Thank you very much. "

RK, CO, United States

"Hello, This is on order reference ... . I received My Mirabilia Designs Winter White Santa Cross Stitch Pattern today. It got here much more quickly than I anticipated, and in perfect order. Thank you again, and I have you bookmarked for my next purchase when I finish this one. "

DD, TN, United States

"I was a little apprehensive about placing an order from the US to the UK, but when my order arrived just 4 days later I was ecstatic! Thank you for a speedy and no hassle delivery. I will definitely be shopping at Arts and Designs again."

KD, MD, United States

"Thank you very much for the incredibly fast shipment of the anniversary sampler I ordered!! I was hesitant to order outside the U.S. thinking it would take forever, but your company was superb in expediting my order. I wanted to find a very special sampler for my parents upcoming 50th anniversary. The pattern was exactly what I was looking for (after MUCH searching on the internet). Thanks again, and I will not hesitate to order from you in the future!! A very satisfied customer."

CMN, IN, United States

"It is a rare thing to have such quality of customer service from the beginning of an order placed ..."

RC, NC, United States

"Greetings, my pattern arrived about 3 days after I placed my order, so the current weather had no effect on the delivery. I couldn't believe how fast I received the chart considering it was coming all the way from England and I live in California all the way across the USA.

I love the pattern and have been stitching away like mad.

Thanks again for the great service"

CF, CA, United States

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Arts and Designs
  • "I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
  • "Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
  • "Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom

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