All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.
We are proud to share them with you!
"It came in just fine a couple of days ago. It's purrrrrfect! Thank you so very much!!! Love from Texas!"
LS, TX, United States
"On April 21st I ordered one book from Amazon, two books from Amazon Marketplace - US, and one book from you. Yours was coming the farthest and arrived first! Thanks for great service"
TB, Tennessee, United States
"Today I received my order ... : two counted cross stitch kits, in excellent condition. Thank you for your prompt service. Thank you too for the enclosed complimentary cross stitch design.
Sincerely,"
PP, MA, United States
"I just wanted to thank you for this sale. It was two of the John James Needles pebbles packs. These are so nice and not very available in the United States. I realize this was not a very lucrative sale for you and your postage also was so reasonable, and I appreciate it so much. "
BC, MA, United States
"My leaflet arrived today.........I cannot thank you enough for processing this so speedily and sending it to me so quickly. ..."
LM, CO, United States
"Thank you! I received the package today. Just what I needed. Thanks again."
EW, MO, United States
"I want to thank you for getting my package out so promptly. I received it today, June 18.
I will order again once I move to my new location.
Much appreciated,
"
SB, NV, United States
"I just wanted to say THANK YOU! my order is great and came right on time! I am so happy and can't wait to get started."
KA, Co. Meath, United States
"Thank you for a very speedy delivery ..."
MV, United States
"Hi - Just wanted to let you know that I received my new order yesterday. I had forgotten to thank you for the lovely free patterns you've sent for cross stitch and/or needlepoint - they are so lovely. I can't tell you how much your special touches mean to me as a customer. It has been a pleasure buying from you."
EJ, Vermont, United States
"I want you to know that I received my Hardanger kits already today, I am very impressed with your service and will definitely order from you again. Thank you very much. "
CK, WI, United States
"Dear Arts and Designs,
Thank you so very much for getting my shipment of the set of 4 ballet prints to me as soon as possible! I ordered them on Sunday, Dec. 13th and they were in the mail by the 14th just like (Jim)? Had told me! Thank you so very much! I am also so very glad I did not order from another company whose webpage had letters from previous clients with disappointing shipping dates.
I was also very impressed by a prompt phone call from the gentleman at the store when I left a message. Again, thank you so much! You can add me to the list of satisfied customers using your company!:)
Happily Stitching!"
MK, OH, United States
"It is a rare thing to have such quality of customer service from the beginning of an order placed ..."
RC, NC, United States
"Dear Arts and Designs,
Just wanted you to know I received my pattern "Sunday Morning" yesterday in the mail.
Thank you so very much for speedy and pleasant delivery on my order.
I will not hesitate to order from you again.
Thank you very much."
KB, MI, United States
"I just wanted to let you know my pattern arrived today in fantastic condition. Your service was better and faster than many companies here in America. I will be sure to purchase from you again. Thank you so much for all of your assistance!"
KL, CA, United States
"order reference: ... I just wanted to let you know that this is the first time that I have ordered anything from your company. I was a little nervous because of it coming from over seas, but you made this a great experience. My order arrived last Thursday, August 9, 2012! It is just perfect. Thank you so much. I look forward to ordering from you again in the future!!"
MS, MI, United States
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase – I am very happy with the service you have provided thus far. I have ordered the kit via the link you’ve provided. Thanks again."
MF, Nevada, United States
"Thank you for fulfilling my order so quickly. Ordering from the US, I was a little apprehensive, but so pleased when my package arrived in the mail today. The chart (Stitchin’ Room) was even better than I had expected. Your shipping department did a stellar job of packing the chart and it arrived safe and sound.
So glad to have found another reliable online stitching shop. I will be adding you to my favorites. Thanks again for the great product and the great service."
MC, CA, United States
"I would like to acknowledge receipt of the cross stitch kit I ordered and to thank you very much for your efficient and speedy service. If only the plumbers, electricians and contractors in this world were as efficient as you, we would all be living in paradise!!! Sincerely,"
DMcC, OH, United States
"I just wanted to let you know that I received this order in record time and am very happy with your service. I'll be sure to come back when I'm ready for additional patterns."
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Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
