Join our many delighted customers ...

All the following testimonials are unsolicited and genuine - from customers who have kindly taken the time to email their comments to us.

We are proud to share them with you!

"Received the order on Friday. Thanks very much for your help. Until next time."

ED, New Zealand

"I just want to tell you that I am so very pleased with your service. So far I have received my orders in 5 business days and I live in Canada. I can't get that kind of service in Canada or the U.S. I also find your prices very competitive and will definitely be shopping at your online store again. "

SM, ON, Canada

" Hi there, I am so happy to receive my parcel this morning. All good! Thanks so much! Regards"

SF, NSW, Australia

"Just wanted to say what wonderful service I have received from you. I placed my order on Thurs afternoon and it was delivered Friday 12 noon. Thanks very much."

RL, United Kingdom

"Today I already got the 2 Eva Rosenstand's kits sent 18th July 2013. Unbelievable! Thank you,"

SC, Netherlands

"Many thanks for the next day delivery of my Lavender and Lace Charts. I will certainly use your company again. Regards "

JK, Scotland, United Kingdom

"Hello Arts & Designs, Thank you for your wonderful service, sourcing a Riolis pattern (Irises - Ref: ...) for me, which arrived here in New Zealand today. Your fabulous 'point of difference' is your extremely quick delivery once a kit has been ordered and is really appreciated. You are also great to deal with, replying to emails so quickly and the parcels are always very securely wrapped. I will be certainly recommending you to others! Thanks again,"

HK, Lower Hutt, New Zealand

"I just wanted to let you know my pattern arrived today in fantastic condition. Your service was better and faster than many companies here in America. I will be sure to purchase from you again. Thank you so much for all of your assistance!"

KL, CA, United States

"My package has reached me today in good condition. Many thanks,"

DV, DE, United States

"Hi Jim,

Thank you so much for the wonderful service I have received. The correct rollers have arrived this morning and I am so pleased. Many many thanks."

CR, Shropshire, United Kingdom

"Thank you very much indeed for the quick delivery. I just had to write to say how much I am enjoying doing the cross stitch "Red Roses in a Vase" by Luca-S. This is the first time I have ever done a cross stitch by this company and it won't be the last. The shading of the roses is beautiful. "

JL, Dumfries and Galloway, United Kingdom

"OH.MY.GOSH!! I am beyond impressed with my recent cross-stitch purchase from your company! In every way, I can only register complete delight! The speedy delivery (barely a week from order to in my mailbox - here in the Canadian Rockies) to the design itself (totally adorable - Animal Alphabet - Bothy Threads - a gift I'm creating) to the detailed, easy-to-navigate instructions and pattern (two versions!) - all I can say is wow. Most impressive is the organization of the kit itself, especially the threads. Talk about a wonderful treat: to have everything quite literally at my fingertips so all I needed to do was add an embroidery hoop, find a comfortable chair and...sew. Thank you for your exceptional service and product. I'll definitely be a repeat customer. All the best,"

CM, Alberta, Canada

"Thank you for sending my cross stitch so promptly. It arrived to-day."

VS, CA, United States

"... Having recently purchased a Heritage kit from you, as also with a previous order I received an excellent speedy service at a very reasonable price, I would like to make my purchase of this newest kit from you too."

LR, West Sussex, United Kingdom

"Hello, I recieved my order this morning! I was so shocked and pleased! I will definately use you again!"

LC, Oxfordshire, United Kingdom

"Hi there,

I have received the kits.

They are so cute.

Thank you very much."

YF, Japan

"Wow! Thank you so much. I placed an order last week and have received my three kits today in New Zealand, a week later! I am impressed with the speed of delivery and your prices which are significantly lower that what I can get the kits for here. I'm hoping for a weekend of miserable weather so I can start stitching! I'm looking forward to placing more orders with you in the future. Thank you from a very happy customer!"

LJ, Palmerston North, New Zealand

"DearSir/Madam, I just wanted to say thankyou. Im really impress at the speed my order arrived. Order placed mon with me the next day and great quality too! Thanks again,I won't hesitate to use your site again."

TM, Nottinghamshire, United Kingdom

"j ai bien recu ma commande et transmis votre site a des amies les modeles sont tres beaux merci encore."

NB, France

"Dear Arts and Designs team,

I just wanted to let you know that I received the kit I ordered today and it is beautiful! Thanks for the terrific quick shipping - I did not expect it to make it here before Christmas. I can't wait to get started on it, the finished product will be gorgeous. And thank-you also for the additional chart included - it is delightful. I will be on the look out for more of your products. Thanks again, and best wishes for the festive season, Kind regards,"

BG, Vic, Australia

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Arts and Designs
  • "I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
  • "Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
  • "Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom

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