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Important!
Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon
Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom
Important - Please Read This! (Latest update 23rd May 2020)
We know how much your crafts matter to you and so we are continuing to work for as long as we can.
The delivery services have been inundated with online purchases and this has led to backlogs of international mail ("It's like two Christmasses at once!").
We are of course wholly dependent on the delivery services and the delays are highly variable - some international (non-UK) packages have taken 2 months to arrive and some have arrived in normal time.
So we ask for your continuing patience in waiting for your package to arrive.
Deliveries to almost all countries are continuing but please visit this page and check your country's status.
We hope you are safe and comfortable and able to enjoy your stitching in these difficult times.
barbaraC (United Kingdom)
barbaraD (France)
alessandraC (Italy)
Janette McC (United Kingdom)
vannaS (United States)
