Delivery on most Needlecraft items: kits, charts, patterns and leaflets
We charge for shipping/delivery at cost for other products: Papercraft items and Supplies/Accessories.
Our shopping cart calculates the shipping costs when you place your order.
If your order has, say, a chart, fabric and needles, then you will have to pay shipping for the fabric and needles only.
In the UK, we use first class post
or My Hermes (for heavier items like some books and larger supplies).
Overseas orders (European Union, USA/Canada, Australasia, etc.) are shipped by airmail.
Despatch and Delivery Times
Items marked immediate despatch
are normally posted on the same or the next business day.
(Exceptions to this include: if there is serious disruption to postal services through weather or strikes or if there are holidays).
- Deliveries to the UK: within 2 days, or 3 days for large items (via My Hermes).
- Deliveries to Europe: 3-5 working days.
- Deliveries to USA/Canada/Australia/New Zealand/Rest of the World: 5-7 working days.
Please note that these are aims and not guarantees
For example, your own country's Customs may inspect your package and thus cause a delay in delivery; or there may be weather or air traffic problems which hold up your package.
(see Royal Mail website for more details):
Airmail package size and weight are restricted to Length + Width + Height under 900mm (and no dimension more than 600mm) and Weight under 2Kg.
Some products may exceed these limits and consequently cannot be shipped overseas.
Our cart should warn you that this is the case if you attempt to purchase one of these products.
Please wait ...