Some questions and answers about cross stitch, blackwork, hardanger and embroidery kits.
If you have a question that isn't answered here, please don't hesitate to contact us.
We will be happy to hear from you and we'll do our best to help.
What Kind of Kits are There?
The majority of our kits are counted - you make stitches on an evenly spaced fabric following the chart or graph that is supplied with the kit.
Some are stamped or embellished - the fabric is already printed with the image or pattern to guide the stitcher.
Cross Stitch - mostly counted but some are stamped/embellished, where the pattern is printed on the fabric;
Embroidery - usually printed with the pattern;
Hardanger - always counted;
Tapestry and Needlepoint - some printed and some counted: check the description for the kit you're interested in;
Blackwork - always counted;
Applique - the pattern is usually printed and coloured fabric is stitched on top.
What's in a Kit?
Kits come complete with
A chart or graph - some kits have black and white, some have colour charts;
Instructions - all kits have English instructions and many have other languages in addition;
Aida or evenweave fabric, or canvas - linen, cotton or canvas with a large enough margin to attach to your sewing frame or hoop;
Thread/floss - enough to complete the kit;
A needle - a tapestry needle with a blunt point;
Extras like beads or sequins where necessary.
A few of the smaller kits come with a wooden frame to match the design.
Can I get just the pattern?
Some Heritage Crafts kits, Classic and Cinammon Cat, and a few Lanarte kits are also available as patterns but almost always this is not possible.
Can I Stitch An Evenweave Kit on Aida or vice versa?
Most kits are supplied in both versions, but for those that aren't it is possible under some circumstances to use a different fabric.
For example, 14 count Aida is equivalent to 28 count Evenweave, 11 count Aida to 22 count Evenweave and so on.
In general the amount of thread/floss supplied will be OK provided the counts match.
However, if the design requires a lot of backstitch, or half cross stitch then evenweave will be easier and neater.
If the fabric is printed and there is only one type of kit, then the fabric type cannot be changed.
Why are the floss numbers not given on some types of kit?
Some suppliers have been the victims of piracy - someone uses one of their kits as a template to make and sell cheap copies.
This is easier to do if the floss numbers are printed on the kit.
These suppliers have decided to 'encode' the floss numbers to make pirating their designs harder.
What if I run out of floss?
Please contact us with your purchase reference and we'll help you out.
If you purchased your kit somewhere else, then please contact them as they should be able to provide assistance.
What is the source of the kits you offer?
We source our kits from UK and US distributors and from the original manufacturers.
For example, our Thea Gouverneur kits are supplied by Michael Whitaker Fabrics Limited, telephone: 01535-636903, email: sales [at] mwfabrics.co.uk.
We buy other kits direct from the manufacturers, for example Permin of Scandinavia, Derwentwater, Heritage Crafts, Bothy Threads and so on.
What Size will the Finished Kit be?
The size we give is taken from the kit's description supplied by the manufacturer and is approximate.
If you plan to frame your work, you should add on at least the size of the mount/matte and the frame width to calculate the final size of the picture.
External height of finished picture = design height plus 2 times matte width plus 2 times frame width (and similar for finished width).
You can get an idea of what the finished item will look like by using our See it in Context button which is available for most items.
Can you explain the instructions for my Permin kit?
We have written a (free) illustrated guide to understanding Permin's system, which is really quite logical, and covers most languages.
Please download your guide and print a copy yourself.
Please let us know if you're still having problems!
Click OK to remove this item or Cancel to keep it in the list
Sorry - your shopping cart is full so you can't add any more items.
We have only XITEMSINSTOCK in stock so some of your order may be despatched later. Please contact us if you need more information.
We have only XABSITEMSINSTOCK available. Please contact us if you need more information.
(incl. discount of XLINEDISCOUNT)
(You have just saved XTOTALDISCOUNT!)
You will now be redirected to PayPal's secure checkout page. This may take a few seconds to display. You do not need to create a PayPal account to pay this way.
Please use your browser's bookmark button to add this page to your favourites.
You have selected one or more patterns that you must download yourself to your own computer. When you complete checkout, we will send you an email containing download instructions. Please click OK to confirm that you wish to proceed, or Cancel to return to the cart.
We regret this item is currently unavailable. It is possible that someone else has recently purchased the last one.
We offer a variety of secure payment methods for your safety and convenience:
Mastercard or Visa credit and debit cards
PayPal®, the world's leading on-line payment processor
Cheque Payment (£GBP only)
No-quibble money back guarantee
Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom