Arts and Designs
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Arts and Designs

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How to Order Simply and Securely

It's easy and safe to order items yourself. Ordering is simply a matter of adding your items to the cart and then paying for them with your credit/debit card, PayPal or Cheque*.

* We regret we cannot accept cheques or money orders unless drawn on a UK bank. This is because our own bank imposes a huge charge to clear an international cheque.

Using the Shopping Cart

  1. Firstly, add the items you want to the shopping cart using the Add To Cart button. This button is on each item's details page so you can add more than one item to the cart - just like you do at the supermarket.
  2. Check that the cart's currency is set to what you want and change it if necessary.
  3. Set the delivery country to the country you want
  4. Click the Proceed to Checkout button and the 'Select Payment Method' page appears.
  5. Pick your payment method - PayPal, Credit/Debit card or cheque and follow the instructions on the screen
  6. When your payment has been accepted you will be redirected to our acknowledgement page. Please check this carefully as it will contain important instructions if you have ordered a downloadable item.

Ordering by Telephone

Please have your details ready and call us at the number most convenient to you: We are usually available Mon - Fri, 9am - 9pm GMT (4am - 4pm EST) and Sat 9am - 11am GMT.

We are often around at other times but if not, please leave your name, number and country on the answering service and we'll call you back as soon as we can.

Cheque Payment*

  1. Add your purchase to the shopping cart using the Add To Cart button and proceed to checkout using the Pay by Cheque button.
  2. Enter your email and delivery address on the page that appears and click the commit button to complete your transaction.
  3. Please sign, date and cross your cheque (or postal order) and make it payable to Arts and Designs
  4. Post your cheque to us.

Ordering by eMail

Please use our contact form to send us your telephone number and a convenient time to call you back.

For your own privacy and security, please do not include any personal or credit card details on this form - we will take your instructions when we call you back.

Please wait ...

Arts and Designs

There are no items in your shopping cart.

You can add items with the Add to Cart button.

This window will close automatically in a few seconds.

Continue Shopping

You have already added this item to the shopping cart.
Please use the + control on the cart to increase the quantity.
Some items were already in the shopping cart.
Please use the + control on the cart to increase the quantity.
 (you must download some or all items of this order yourself) ?
 (you have chosen to download this order yourself) ?
 (this order will be mailed to you)
Change to Mail/Post
Click OK to remove this item or Cancel to keep it in the list
Click OK to empty your shopping cart or Cancel to keep it as it is
Sorry - your shopping cart is full so you can't add any more items.
We have only XITEMSINSTOCK in stock so some of your order may be despatched later.
Please contact us if you need more information.
We have only XABSITEMSINSTOCK available.
Please contact us if you need more information.
(incl. discount of XLINEDISCOUNT)
You will now be redirected to PayPal's secure checkout page. This may take a few seconds to display.
You do not need to create a PayPal account to pay this way.
Please use your browser's bookmark button to add this page to your favourites.
You have selected one or more patterns that you must download yourself to your own computer.
IMPORTANT! Please read carefully the page that follows payment for the instructions on downloading (we will also send you an email).
Please click OK to confirm that you wish to proceed, or Cancel to return to the cart.
We regret this item is currently unavailable.
It is possible that someone else has recently purchased the last one.
Please select a delivery country before proceeding to checkout.
The shopping cart cannot be displayed - you may have an old version of cart software. Please refresh this page or shut down and restart your browser.
Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon

Otherwise please click I'm Not in Western Canada.

Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.

We are still shipping to the rest of Canada.


Due to technical problems with EU Customs systems, we have temporarily and with regret suspended sales to EU countries.

Please try again in a few days in case the problems have been resolved.

We apologise for any disappointment.

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Arts and Designs
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Proceed To Checkout

Your Purchase - Secure, Private and Fast

We offer a variety of secure payment methods for your safety and convenience:
  • Mastercard or Visa credit and debit cards
  • PayPal®, the world's leading on-line payment processor
  • Cheque Payment (£GBP only)
  • No-quibble money back guarantee
  • Telephone support in UK: 0207-100-3509
    in US/Canada: 206-886-0514
    International: (+)44-207-100-3509
Arts and Designs
  • "I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
  • "Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
  • "Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States

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