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Royal Mail Strikes Information - Updated 22 Nov 2022

Royal Mail is the postal service of the United Kingdom. A pay dispute has not been resolved and different groups of Royal Mail workers are striking on various dates and times. These are still somewhat uncertain and subject to change.

When a postal strike occurs, mail is either not picked up, not moved or not delivered. This means that your package will be delayed by one or more days if you happen to buy around the time of a strike.

If you buy on a day before a strike, we hold your order until the strike is over. We've found that there are fewer problems this way. This is because your package would otherwise be put in a warehouse and dealt with only after the backlog was cleared.

Despatch Calendar

This tells you when your order will be despatched if you order around the strike dates.

Outside this we'll despatch your order the same day or the next business day as normal.

If you order on these days
(or after 16:00 GMT on the day before)
Your package will be despatched on
Thursday 8th December to Sunday 11th DecemberMonday 12th December
Tuesday 13th December to Thursday 15th DecemberFriday 16th December

Further walkouts are planned for 23 and 24 December.

Please feel free to contact us for more information.

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Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon

Otherwise please click I'm Not in Western Canada.

Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.

We are still shipping to the rest of Canada.

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Due to technical problems with EU Customs systems, we have temporarily and with regret suspended sales to EU countries.

Please try again in a few days in case the problems have been resolved.

We apologise for any disappointment.

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We offer a variety of secure payment methods for your safety and convenience:
  • Mastercard or Visa credit and debit cards
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  • Cheque Payment (£GBP only)
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  • Telephone support in UK: 0207-100-3509
    in US/Canada: 206-886-0514
    International: (+)44-207-100-3509
Arts and Designs
  • "I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
  • "Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
  • "Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States

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