Charts, Designs and Leaflets are delivered by first class post but many charts can be downloaded directly to your own computer (see 'Downloading').
Delivery is free wherever you are.
You will see the shipping amount on the cart shown as zero.
We despatch all orders as soon as we can, the same day if possible.
Some charts are downloadable to your own computer (those designed by Anne Peden).
The shopping cart shows whether the item is downloadable - if you see the button 'Mail it to me' then the shopping cart is offering you the option of having your chart(s) mailed to you (the default is that you download the chart yourself).
(Mailing takes longer but is free anyway).
You need Adobe acrobat reader to view a chart that you have downloaded from us.
Your computer probably already has this installed but if not, you can install it from here.
Thread/Floss Types and Conversion
Our Charts, designs and leaflets come from a range of designers: American, European and Australasian.
We try to provide conversion tables where necessary - for example, many USA sourced leaflets use DMC only so we supply a DMC/Anchor/Madeira conversion table with each leaflet.
Some items have several designs, each on its own separate page whilst others have a single design spread over several pages.
Some leaflets are in the form of booklets; some are loose sheets; some are spiral bound.
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We have only XITEMSINSTOCK in stock so some of your order may be despatched later. Please contact us if you need more information.
We have only XABSITEMSINSTOCK available. Please contact us if you need more information.
(incl. discount of XLINEDISCOUNT)
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You have selected one or more patterns that you must download yourself to your own computer. When you complete checkout, we will send you an email containing download instructions. Please click OK to confirm that you wish to proceed, or Cancel to return to the cart.
We regret this item is currently unavailable. It is possible that someone else has recently purchased the last one.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have already received a message that my package has been dispatched and also already received adjustment on shipping cost through Paypal ... You offer incredible service and it is a real pleasure to use your website and to do business with you! Thanks a lot!" - AML, Quebec, Canada
"Thank you so much for all your help. You have been especially prompt in answering my questions and helping me with this purchase - I am very happy with the service you have provided thus far. I have ordered the kit via the link you've provided. Thanks again." - MF, Nevada, United States
"Thank you very much for my three sewing kits that arrived yesterday. I am very impressed with your good service and the trouble you went to with the Lanarte one. I look forward to using you again and recommending you to my stitching friends and family." - CB, United Kingdom
Some of us are on holiday/vacation and so order despatch may be a day later than usual.
Please accept our apologies for any inconvenience.