We hope you've had a great summer or a great winter. Here in Scotland we're looking forward to some 'mellow fruitfulness' as the leaves turn russet, the days get shorter and the log fire brings warmth to our toes. We also have some upcoming ceilidhs and those are a great way to warm up too.
Shipping Charges
Before we get started we need to tell you about shipping.
As you may know, we've always had free shipping everywhere on kits and patterns. The huge recent rises in international shipping costs have made it impossible to keep this on so we're going to keep free shipping on kits and charts to the UK only.
There will now be charges for shipments elsewhere but we'll be absorbing part of them.
Don't forget that our shopping cart displays the shipping cost up front.
Unfortunately, Wichelt who manufacture and distribute Nora's patterns seem to be falling further and further behind in their despatches. It now takes 8 weeks from the time we place our order to the time they despatch it. We don't know why but we hope they recover soon.
There hasn't been a new Bella Filipina design this month - possibly as Drin, the designer, has been concentrating on a stitch-along.
Julie has put a little free design on our facebook page. Please visit and indicate if you like it. If it's popular she will try to produce more free designs.
Kits
Anne has produced an up to date catalogue for Alisa and we have a lot more of their small realistic animal portraits. The cute Rabbit is one of a number of furry cuties.
English maker Bothy Threads' Autumn Collection will be released on the 17th October. We're told there will be some Christmas designs and some more of their popular ranges. We'll publish the catalogue as soon as we can.
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Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon
Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
