A warm welcome to this special mid-August 2025 issue of our newsletter.
This issue is for US customers only. Please feel free to ignore it if you live anywhere else!
As you may know, new import tariffs are being introduced by the US Government.
We've just discovered that this will start on 29th August and all goods entering the US from then on will have to pay Customs Duty. What is required of us to comply with these rules is by no means clear.
One thing we do know is that packages won't be allowed in at all unless these charges have been paid in advance. So we will have to suspend sales to the USA from the 25th of August for some time to prevent your purchases being refused entry.
We'll let you know as soon as we have a system for calculating the charges up front and forwarding them to US Customs on your behalf.
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Important!Please click I am in Western Canada if you are in British Columbia, Alberta or The Yukon
Due to severe and persistent delays at the Vancouver Customs facility we have suspended deliveries to British Columbia, Alberta and The Yukon until a normal delivery service is resumed.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
