A wild and witchy welcome to this month's newsletter! We're sending it out a day later than usual.
If you've already been celebrating Halloween we hope you had a fun time and the hangovers from the 'witching hour' haven't been too bad!
We ourselves love the British tradition of 'Guy Fawkes night' which we hope to enjoy next weekend!
This month we're talking about new kits from Bothy and Lanarte, the latest Bella Filipina design, new bead boxes and more printed Aida, Evenweave and Linen fabrics from Fabric Flair.
We also have an important announcement concerning our Winter break this year.
Check out their catalogue for the entire range and let us know if there's anything that especially takes your fancy.
Lanarte's latest design The Purrfect Stare (illustrated) recently arrived from Belgium.
This superb kit has been a long time coming. It's a substantial piece of work and it's been in demand so far despite the hefty price tag.
The latest Bella Filipina design Olivia, the Forest Witch is already very popular. The beads and treasures are on order for the embellishments pack and we hope they'll arrive soon.
We've replenished our stock of Fabric Flair and added more new designs and fabric variants.
If you're looking for more bead storage, we've added new bead boxes with fourteen compartments which complement the seven compartment version and are only slightly pricier.
Winter Break
This year we've decided to take an extended break and to shut down the website for most of the month of December - starting on the 8th and continuing into January next year.
We just need a chance to recharge our batteries
We'll send you a reminder in our next newsletter at the end of November.
We've been under pressure this past year from encroaching bureaucracy, price rises and Royal Mail and other supplier problems. This has meant a lot of extra behind the scenes work (still going on!).
What kept us going was the continuing kindness and forbearance of our customers many of whom had to wait months earlier in the year after Royal Mail's systems completely collapsed and we couldn't send anything overseas.
So a big shout out from us to you all. We definitely have the best customers in the world!
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
