Price increases (i.e. inflation) continue with Heritage Crafts now having to raise their charges.
Rest assured that we'll continue to provide you with the very best combination of price, speed and quality for your needlecraft needs.
Supplies
Following a customer enquiry, we found some DMC Stitchbow items a clever way to store skeins of DMC - or other stranded cottons.
There are several products which complement each other - the mini travel bag goes with the mini inserts; the binder inserts go with a standard ring binder; and the floss holders are there to keep your skeins tidy as you use them!
After months of waiting we finally received a delivery of Mill Hill beads, treasures and embellishment packs. Sadly for purists, individual Magnifica bead packs weren't in there and so Magnifica are still only available inside the embellishment packs which go with specific Mirabilia designs.
European Union
If you missed it in last month's newsletter, we've decided to stop sending to EU customers. This is due to the the new GPSR regulations which appear to be designed to make life harder for overseas companies like us and protect the inefficiencies in Europe's internal suppliers. Rather like the trade tariffs that have been in the news recently - but more insidious. The result is always the same the industry in question (needlecrafts in this case) struggles and eventually dies on the vine.
Some of our long-standing EU customers have written to us and we hope they understand the situation.
We've observed that other small companies are also taking this kind of action and withdrawing from the EU marketplace.
And Finally
Our title comes from a poem by Edith Willis Linn Forbes, US Poet, 1865-1945.
"Fall down, fall down, oh shower of white
And make the ground like snow,
For underneath those petals fair
The fruit is hid, I know.
And hasten on, oh golden sun,
There's joy with every day
Our world would not be half as rich
If life could be all May."
(With our usual apologies to our friends in Australia and New Zealand, who are entering their winter)
We wish you joy in every day and in the richness of the world.
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Telephone supportin UK: 0207-100-3509 in US/Canada: 206-886-0514 International: (+)44-207-100-3509
"I have received my chart I ordered yesterday ,what excellent service 24 hour from placing order to receiving the chart. I will certainly use your company again and pass your name on to like minded friends. Thank you" - VB, Yorks., United Kingdom
"Dear Arts and Designs, Just a note of thanks and to let you know the cross stitch arrived yesterday (Thursday). It was very well packed and in perfect condition and thank you so much for your prompt despatch. Yours sincerely" - DS, QLD, Australia
"Just wanted to say a big THANK YOU for the prompt manner in which you filled my order. I just ordered three more kits and I am sure this will not be my last order. Its refreshing to find a dealer that delivers exactly what is promised. Also the directions in the kit were very detailed and left nothing to guess work. Thanks again to my newly found friends across the pond." - MD, CA, United States
